Retail Merchandising Supervisor: Elevate Customer Experience

Gap; Tannersville (Monroe County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Insurance (medical, dental, vision, &/

Job summary

Gap Inc. is hiring store team members to support leadership and drive a best-in-class customer experience. You will educate customers on loyalty programs, model Gap’s selling behaviors, and collaborate with teammates to complete tasks efficiently.

You will help maintain productivity, learn the product lifecycle, and assist with opening/closing duties, while delivering a seamless omni-channel experience for every guest.

Qualifications

• Experience in customer service preferred.
• Able to work flexible hours, including evenings and weekends.
• Comfortable moving around sales floor, stockroom and office and lifting up to 30 pounds.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote customer loyalty by educating customers about loyalty programs.
• Become an expert of the brand's selling behaviors and model them with every customer.
• Support sales leader during non-peak hours with the customer as the focus.
• Collaborate with employees to complete tasks in a timely and efficient manner.
• Build and share expertise in the product lifecycle.
• Assist with opening/closing checklists and occasional after-hours tasks.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Customer service

Communication

Flexibility schedule

Teamwork

POS system

Tools

POS system

Omni-channel

Job description

Gap Inc. is hiring store team members to support leadership and drive a best-in-class customer experience. You will educate customers on loyalty programs, model Gap’s selling behaviors, and collaborate with teammates to complete tasks efficiently.

You will help maintain productivity, learn the product lifecycle, and assist with opening/closing duties, while delivering a seamless omni-channel experience for every guest.