Retail Merchandising & Operations Manager

Five Below Inc; Machesney Park (IL); On-site; USD 20,000 - 29,000; Full time

Job summary

Five Below Inc. is seeking a store supervisor to manage daily operations, oversee stock receiving, display setup, and opening/closing procedures. You will lead store associates, monitor customer service quality, and ensure merchandising aligns with corporate guidelines.

The role emphasizes effective communication, multitasking, and maintaining composure under pressure in a fast-paced retail environment. Hourly position with competitive starting pay and growth opportunities.

Qualifications

• High School diploma or equivalent.
• College experience preferred.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Oversees the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor.
• Manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates.
• Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation
• Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues
• Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service
• Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance
• Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service
• Executes the market plan by arranging products and signage according to corporate guidelines, ensuring promotional materials are displayed properly and updated regularly
• Ensures the execution of company Inventory Integrity process

Skills

Leadership

Communication

Multitasking

Creativity

Composure under pressure

Education

High School Diploma

College experience preferred

Job description

Five Below Inc. is seeking a store supervisor to manage daily operations, oversee stock receiving, display setup, and opening/closing procedures. You will lead store associates, monitor customer service quality, and ensure merchandising aligns with corporate guidelines.

The role emphasizes effective communication, multitasking, and maintaining composure under pressure in a fast-paced retail environment. Hourly position with competitive starting pay and growth opportunities.