Retail Merchandising & Operations Lead

Five Below; Madison (WI); On-site; USD 21,000 - 26,000; Part time

Job summary

Five Below seeks a capable manager to lead daily store operations, from receiving stock to presenting engaging displays and ensuring accurate promotions.

You will open/close the store, secure cash, and act as Manager on Duty when needed, directing associates and handling customer service with a proactive mindset. This hourly role starts at $17.00 and offers opportunities to grow with the team.

Qualifications

• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Creative thinking to drive merchandising and operations improvements.
• Ability to maintain composure under pressure.

Responsibilities

• Oversees the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor.
• Manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates.
• Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
• Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
• Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
• Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
• Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
• Executes the market plan by arranging products and signage according to corporate guidelines, ensuring promotional materials are displayed properly and updated regularly. Ensures the execution of company Inventory Integrity process

Skills

Management experience

Verbal and written communication

Multi-tasking

Creativity

Staying composed under pressure

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below seeks a capable manager to lead daily store operations, from receiving stock to presenting engaging displays and ensuring accurate promotions.

You will open/close the store, secure cash, and act as Manager on Duty when needed, directing associates and handling customer service with a proactive mindset. This hourly role starts at $17.00 and offers opportunities to grow with the team.