Retail Merchandising Lead: Elevate Member Experience & Team Growth

Sam's Club; Canton Charter Township (MI); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

PTO & leave

Disability & discounts

Education benefits

Job summary

Sam's Club in Canton, MI is seeking a member-focused associate to assist customers, guide purchasing decisions, and maintain a clean and organized sales floor. You will support management in supervising associates, ensure safety compliance, and promote company programs and benefits.

The role emphasizes teamwork, integrity, and delivering excellent customer service. Eligible benefits include health coverage, 401(k) plans, PTO, and education programs.

Qualifications

• Must be at least 18 years old.
• 6 months retail experience and 6 months customer service experience.

Responsibilities

• Provides member service by acknowledging members and identifying needs.
• Guides members on self-service technology and purchasing decisions.
• Maintains sales floor and merchandise presentation per policies.
• Assists with recruiting, scheduling, coaching, and evaluating associates.
• Ensures safety and compliance, handles returns and damaged goods.

Skills

Retail experience

Customer service

Team collaboration

Job description

Sam's Club in Canton, MI is seeking a member-focused associate to assist customers, guide purchasing decisions, and maintain a clean and organized sales floor. You will support management in supervising associates, ensure safety compliance, and promote company programs and benefits.

The role emphasizes teamwork, integrity, and delivering excellent customer service. Eligible benefits include health coverage, 401(k) plans, PTO, and education programs.