Retail Merchandising & Customer Service Associate

The TJX Companies, Inc.; Santa Isabel (PR); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

Employee assistance program (EAP)

Wellness programs

401(k) plan

Discounts: cell phone, pet & legal

Referral bonuses

Job summary

Marshalls at The TJX Companies, Inc. is hiring to deliver a highly satisfying customer experience, maintain a clean and organized store, and uphold performance standards across operations. You may be cross-trained to support multiple areas of the store to meet business needs.

Candidates should bring excellent customer service skills, flexibility, and strong communication. The role supports a retail team at the Santa Isabel, PR location with starting pay and benefits as described.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer experience principles.
• Maintain a clean and organized store environment and adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple store areas to support business needs.
• Rings customer purchases/returns accurately and follows procedures.
• Promotes credit and loyalty programs.
• Support and participate in store safety, shrink reduction goals, and recovery efforts.

Job description

Marshalls at The TJX Companies, Inc. is hiring to deliver a highly satisfying customer experience, maintain a clean and organized store, and uphold performance standards across operations. You may be cross-trained to support multiple areas of the store to meet business needs.

Candidates should bring excellent customer service skills, flexibility, and strong communication. The role supports a retail team at the Santa Isabel, PR location with starting pay and benefits as described.