Retail Customer Experience Associate

TJX; Berwyn (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Paid holidays/vacation/sick

Career development

Job summary

Marshalls at TJX Companies is seeking a Store Associate to deliver outstanding customer service, ring transactions, and maintain a clean, organized sales floor. The role supports merchandising standards and safety policies while participating in loss prevention efforts.

Ideal candidates will have retail experience, strong communication, ability to multi-task, and flexibility to adapt to changing store needs. This position offers a competitive hourly pay and associate discounts.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and following store standards.
• Accurately ring customer purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs to customers.
• Maintain store cleanliness and assist in merchandising and recovery throughout the day.
• Support safety, loss prevention, and store policies.

Skills

Customer service

Flexibility

Communication

Organization

Multitasking

Lifting ability

Teamwork

Retail experience

Job description

Marshalls at TJX Companies is seeking a Store Associate to deliver outstanding customer service, ring transactions, and maintain a clean, organized sales floor. The role supports merchandising standards and safety policies while participating in loss prevention efforts.

Ideal candidates will have retail experience, strong communication, ability to multi-task, and flexibility to adapt to changing store needs. This position offers a competitive hourly pay and associate discounts.