Retail Merchandiser & Customer Experience Associate

The TJX Companies, Inc.; Liberty (MO); On-site; USD 42,981,000 - 44,414,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

Job summary

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver a highly satisfied customer experience by engaging with customers, upholding store standards, and supporting merchandise, safety and loss-prevention practices.

You’ll need a flexible schedule, strong communication and organization, and the ability to lift heavy objects. We offer competitive pay, Associate discount, and a pathway for career growth within the TJX family.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Maintains merchandising standards and follows established merchandising procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains cleanliness and recovery standards for the sales floor and participates in store maintenance.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Job description

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver a highly satisfied customer experience by engaging with customers, upholding store standards, and supporting merchandise, safety and loss-prevention practices.

You’ll need a flexible schedule, strong communication and organization, and the ability to lift heavy objects. We offer competitive pay, Associate discount, and a pathway for career growth within the TJX family.