Retail Merchandising Associate — Customer Experience

The TJX Companies, Inc.; East Hanover (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

Scholarship program

Job summary

The TJX Companies, Inc. is seeking a Store Associate at Homesense in East Hanover, NJ. You will deliver a high-quality customer experience, assist customers, and maintain an organized store environment.

The role requires strong communication, teamwork, and the ability to multi-task across daily store duties. You will engage customers, process transactions, promote loyalty programs, and uphold merchandising standards while supporting safety and loss-prevention programs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Deliver highly satisfactory customer experience by engaging with customers and maintaining a clean, organized store environment.
• Ring up purchases/returns accurately and handle cash according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare products for sales floor.
• Participate in store recovery, cleanliness, and safety.
• Support shrink reduction goals and policies.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multi-tasking

Adaptability

Retail experience

Job description

The TJX Companies, Inc. is seeking a Store Associate at Homesense in East Hanover, NJ. You will deliver a high-quality customer experience, assist customers, and maintain an organized store environment.

The role requires strong communication, teamwork, and the ability to multi-task across daily store duties. You will engage customers, process transactions, promote loyalty programs, and uphold merchandising standards while supporting safety and loss-prevention programs.