Customer-Centric Sales & Merchandising Associate

The TJX Companies, Inc.; Manalapan Township (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Health benefits

Job summary

Homesense at The TJX Companies, Inc. is seeking a retail associate to deliver a highly satisfying customer experience while maintaining a clean, organized store environment.

You will follow operational standards, support multiple store areas as needed, and contribute to loss prevention and safety initiatives. The role emphasizes customer engagement, accurate checkout procedures, promotion of loyalty programs, and adherence to labor laws.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.

Skills

Customer Service

Flexible Schedule

Communication

Multi-tasking

Attention to Detail

Job description

Homesense at The TJX Companies, Inc. is seeking a retail associate to deliver a highly satisfying customer experience while maintaining a clean, organized store environment.

You will follow operational standards, support multiple store areas as needed, and contribute to loss prevention and safety initiatives. The role emphasizes customer engagement, accurate checkout procedures, promotion of loyalty programs, and adherence to labor laws.