Customer Experience Cashier & Merchandising Pro

The TJX Companies, Inc.; Franconia (VA); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare options

Job summary

Homesense at The TJX Companies, Inc. is hiring a store associate to deliver a highly satisfying customer experience, engage with shoppers, and keep the store clean and organized while following operating procedures.

You will be cross-trained to support various areas of the store as needed. The role emphasizes accurate transaction handling, promotions of credit/loyalty programs, and adherence to labor laws and loss prevention standards.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Models established customer experience practices with internal and external customers.
• Supports a positive store culture through honesty, integrity, and respect.
• Rings customer purchases/returns and handles change per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures.
• Prepares merchandise for the sales floor according to standards.
• Participates in store recovery and maintains cleanliness and safety.
• Supports shrink reduction goals and safety initiatives.

Skills

Customer service

Flexibility

Communication

Multitasking

Adaptability

Lifting

Teamwork

Retail experience

Job description

Homesense at The TJX Companies, Inc. is hiring a store associate to deliver a highly satisfying customer experience, engage with shoppers, and keep the store clean and organized while following operating procedures.

You will be cross-trained to support various areas of the store as needed. The role emphasizes accurate transaction handling, promotions of credit/loyalty programs, and adherence to labor laws and loss prevention standards.