Retail Associate — Customer Experience & Merchandising

The TJX Companies, Inc.; Hilton Head Island (SC); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. (Homesense) is hiring at our USA Homesense store to deliver a superior customer experience while maintaining a clean, organized sales floor. The role supports multiple areas of the store, follows loss prevention and operational standards, and promotes our credit and loyalty programs.

You will collaborate with peers and supervisors to ensure smooth daily operations. The position emphasizes flexibility, strong communication, and attention to detail, with a focus on

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Potentially cross-train to work in multiple areas to support business needs.
• Ring purchases/returns accurately and follow cash handling procedures.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor.
• Participate in store recovery and maintain store cleanliness and organization.
• Support safety and labor law compliance.

Skills

Customer service

Flexibility

Communication

Multitasking

Organizational skills

Physical ability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. (Homesense) is hiring at our USA Homesense store to deliver a superior customer experience while maintaining a clean, organized sales floor. The role supports multiple areas of the store, follows loss prevention and operational standards, and promotes our credit and loyalty programs.

You will collaborate with peers and supervisors to ensure smooth daily operations. The position emphasizes flexibility, strong communication, and attention to detail, with a focus on