Retail Merchandiser & Customer Experience Lead

California Fine Wine & Spirits LLC

Rancho Cucamonga (CA)

On-site

USD 26,000 - 31,000

Full time

14 days+

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Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

Job summary

Total Wine & More in Rancho Cucamonga is seeking store team members to deliver exceptional service, manage inventory, and support online operations. Roles include merchandising, front-end duties, and occasional deliveries, with a focus on a positive shopping experience and compliance with alcohol regulations.

The position offers opportunities for growth, discount benefits, and a comprehensive benefits package.

Qualifications

High school diploma or equivalent preferred.
1-3 years of experience, 1+ years in a retail setting preferred.
Familiarity with point-of-sale systems and inventory management software.
Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
Participate in wine, spirits, and beer training to build product knowledge.
Maintain knowledge of advertisements, promotions, and loyalty programs.
Maintain safety and cleanliness standards across the store.
Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
Complete cross-functional responsibilities and other duties as assigned.
Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws - if delivery is added as an essential job function.