Retail Merchandiser & Customer Experience Associate

Total Wine & More; Brea (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Health care plans

401(k)

Discounts

College tuition assistance

Career development & product training

Pet insurance

Job summary

Total Wine & More in California’s Brea area is seeking a Retail Team Member (Merchandiser). You will maximize inventory, greet customers, stock displays, support online orders, and help with curbside pickup and delivery as needed.

The role emphasizes customer service, product knowledge through training, compliance with alcohol laws, and participation in promotions. Flexible schedule including evenings and weekends is required, with a strong focus on safety and teamwork.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of retail experience.
• Familiarity with POS systems and inventory software.

Responsibilities

• Maximize product inventory, including processing freight, stocking merchandise, and supporting online orders.
• Greet customers and provide a personalized shopping experience.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of ads, promotions, and loyalty programs.
• Ensure safety and legal compliance for alcohol sales.

Skills

Retail experience

Customer service mindset

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in California’s Brea area is seeking a Retail Team Member (Merchandiser). You will maximize inventory, greet customers, stock displays, support online orders, and help with curbside pickup and delivery as needed.

The role emphasizes customer service, product knowledge through training, compliance with alcohol laws, and participation in promotions. Flexible schedule including evenings and weekends is required, with a strong focus on safety and teamwork.