Retail Merchandiser & Customer Experience Specialist

California Fine Wine & Spirits LLC; Roseville (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health plans

401(k) & HSA

Disability & life

Parental leave

Pet insurance

Tuition assistance

Career training

Consumer classes

Job summary

Total Wine & More in California is seeking a Merchandiser (Store Team Member) to maximize product inventory, support online orders, and deliver excellent customer service. You will build displays, stock merchandise, manage signage, and assist with curbside pickup and delivery as needed.

You will participate in wine, spirits, and beer training, uphold safety and alcohol laws, load and deliver orders, and perform cross-functional duties.

Qualifications

• Greet customers and deliver excellent service.
• Build relationships and engage customers to drive sales.
• Maintain knowledge of promotions, ads and loyalty programs.

Responsibilities

• Maximize product inventory, including processing freight and organizing stock.
• Pull and stock merchandise, build displays, placement of signage; support curbside pickup/delivery.
• Assist with in-store and online orders; deliver exceptional service and product knowledge.
• Load and deliver orders safely; comply with policies and safety regulations.

Skills

Customer service

Relationship building

Attention to detail

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in California is seeking a Merchandiser (Store Team Member) to maximize product inventory, support online orders, and deliver excellent customer service. You will build displays, stock merchandise, manage signage, and assist with curbside pickup and delivery as needed.

You will participate in wine, spirits, and beer training, uphold safety and alcohol laws, load and deliver orders, and perform cross-functional duties.