Retail Merchandiser & Customer Experience Lead

Total Wine & More; Eagan (MN); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health insurance

401(k)

HSA

FSA

Commuter benefits

Disability insurance

Life insurance

Parental leave

Pet insurance

Critical illness insurance

Home/Auto insurance discount

Tuition assistance

Career development

Job summary

Total Wine & More is hiring a Merchandiser to maximize inventory, stock displays, and assist with online order fulfillment. You will greet customers, answer questions, and provide product knowledge to enhance the shopping experience.

The role includes potential delivery duties and a focus on compliance with alcohol-sale laws. You should have 1–3 years in retail, familiarity with POS and inventory software, and the ability to work evenings and weekends.

Qualifications

• Customer service experience and strong communication skills.
• Familiarity with POS systems and inventory software.
• Able to work a flexible schedule including evenings and weekends.

Responsibilities

• Maximize product inventory and organize displays.
• Assist with in-store and curbside pickup and delivery services.
• Provide exceptional service and build relationships with customers.
• Maintain store safety and cleanliness.

Skills

Customer service

Inventory management

POS systems

Delivery coordination

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More is hiring a Merchandiser to maximize inventory, stock displays, and assist with online order fulfillment. You will greet customers, answer questions, and provide product knowledge to enhance the shopping experience.

The role includes potential delivery duties and a focus on compliance with alcohol-sale laws. You should have 1–3 years in retail, familiarity with POS and inventory software, and the ability to work evenings and weekends.