Retail Merchandiser & Customer Experience Associate

Total Wine & More; United States; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans

401(k)

Parental leave

Career development

Employee training

Job summary

Total Wine & More is seeking a Merchandiser to join our store team. You will maximize product inventory, stock merchandise, build displays, assist with curbside and delivery services, and provide a personalized shopping experience for customers.

Applicants should have a high school diploma, 1–3 years retail experience, and familiarity with POS systems and inventory software. Flexibility to work evenings and weekends is required. Training and benefits are provided.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws - if delivery is added as an essential job function.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

Total Wine & More is seeking a Merchandiser to join our store team. You will maximize product inventory, stock merchandise, build displays, assist with curbside and delivery services, and provide a personalized shopping experience for customers.

Applicants should have a high school diploma, 1–3 years retail experience, and familiarity with POS systems and inventory software. Flexibility to work evenings and weekends is required. Training and benefits are provided.