Retail Member Experience Specialist

COMFORT SYSTEMS; Odessa (TX); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off

Job summary

Sam's Club in Odessa, TX is hiring a frontline associate to provide member service, maintain the checkout area, process purchases, and assist with payments, returns, and exchanges in accordance with company policies. You will also guide members on self-service technology and support merchandising workflows in the front end.

The role emphasizes safety, accuracy, and a friendly shopping environment. Training on new programs, benefits, and return procedures is provided, with a focus on teamwork and

Qualifications

• Retail experience including operating front end equipment (for example, cash register), and experience with mobile retail applications.
• Customer service focus and ability to resolve member issues.

Responsibilities

• Provide member service and resolve issues at the checkout.
• Promote Sam's Club products and services to members.
• Assist members with payments, returns, exchanges, and self-service technology.
• Maintain checkout and entrance/exit areas and ensure a safe shopping environment.
• Assist with training on processes and procedures for Frontline Services associates.

Skills

Retail experience

Front end equipment operation

Mobile retail applications

Tools

Cash register

Mobile apps

Job description

Sam's Club in Odessa, TX is hiring a frontline associate to provide member service, maintain the checkout area, process purchases, and assist with payments, returns, and exchanges in accordance with company policies. You will also guide members on self-service technology and support merchandising workflows in the front end.

The role emphasizes safety, accuracy, and a friendly shopping environment. Training on new programs, benefits, and return procedures is provided, with a focus on teamwork and