Retail Media Operations Leader — Strategy & Mentorship

Acosta; Minneapolis (MN); On-site; USD 1,419,000 - 1,777,000; Full time

Job summary

Acosta is seeking a Senior Director of Retail Media Operations in Minneapolis to coach specialists and managers, drive quarterly and annual goals, and foster open communication across the organization.

You will develop and execute retail media strategies across mid/upper funnel channels, build client relationships, and mentor teams to deliver effective campaigns in a fast-paced environment.

Qualifications

• 8+ years of experience in managing retail media sponsored search and programmatic ad solutions.
• 5+ years of experience leading and coaching a team, ideally with 3-5 direct reports.
• Understanding of SEM to pair with Programmatic.
• Proficiency in performance marketing, conversion optimization, and online customer acquisition.
• Expertise with ad technology platforms such as Skai, The Trade Desk, and related tools.

Responsibilities

• Be able to coach and mentor specialists and managers to become retail media solution experts.
• Train Retail Media Sponsored Ad and Programmatic Specialists in best practices and operational processes.
• Inspire your direct reports to reach their quarterly, annual, and long-term goals.
• Foster a culture of open communication and 360-degree feedback and collaborate across matrixed departments.
• Lead technical projects focusing on customer experience and new e-commerce features with retail media.
• Support Senior Director with team development, routines, and vision.
• Develop and execute retail media strategies aligned with business goals to drive sales and visibility.
• Guide strategy and campaign planning for mid and upper funnel channels (CTV, OLV, Display, Paid Social) and maintain key relationships.
• Collaborate with cross-functional teams to align advertising strategies with business objectives.
• Ensure merchandise plans support initiatives and create proposals for client goals.
• Lead client meetings to understand needs and present quarterly/annual reviews.

Skills

Leadership

Coaching

Team management

Strategic planning

Digital advertising

SEM

Programmatic

Communication

Data analysis

Stakeholder management

Tools

Skai

Amazon DSP

Google DV360

The Trade Desk

Analytic Index

Job description

Acosta is seeking a Senior Director of Retail Media Operations in Minneapolis to coach specialists and managers, drive quarterly and annual goals, and foster open communication across the organization.

You will develop and execute retail media strategies across mid/upper funnel channels, build client relationships, and mentor teams to deliver effective campaigns in a fast-paced environment.