Retail Manager in Training: Lead Store Ops & Service

R301US Hibbett Retail, Inc.; Morgantown (WV); On-site; USD 13,000 - 18,000; Full time

Job summary

R301US Hibbett Retail, Inc. Morgantown, WV is hiring a Manager in Training in the Operations department. The role supports the Store Manager and focuses on customer service, inventory control, merchandising, and daily store tasks.

The position requires leadership potential, strong communication, and a drive to promote merchandise and services while maintaining high standards of service.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks.
• Team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consults with Store Manager in planning action to accomplish selling, restocking, merchandising, ordering and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Monitors inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keeps Store Manager informed about inventory movement and customer trends.
• Ensures quality customer service is maintained.
• Performs general administrative duties and learns Store Manager responsibilities.
• Delivers extraordinary customer service and promotes services and merchandise.
• Upholds company policies, procedures and standards as listed in manuals.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Team leadership

Detail oriented

Team player

Job description

R301US Hibbett Retail, Inc. Morgantown, WV is hiring a Manager in Training in the Operations department. The role supports the Store Manager and focuses on customer service, inventory control, merchandising, and daily store tasks.

The position requires leadership potential, strong communication, and a drive to promote merchandise and services while maintaining high standards of service.