Retail Manager in Training: Lead Store Ops & Service

R301US Hibbett Retail, Inc.; Jennings (LA); On-site; USD 12,000 - 17,000; Full time

Job summary

R301US Hibbett Retail, Inc. in Jennings, LA is seeking a Manager in Training to support the Store Manager with daily operations and customer service excellence.

You will learn product areas, assist with selling, restocking, merchandising, ordering, and scheduling while upholding company standards. The role involves leading in the Store Manager’s absence, ensuring inventory accuracy and profitability, and delivering extraordinary customer service to acquire and retain customers.

Qualifications

• Experience working in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with multi-tasking ability.
• Team-player focused on outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling store assets and operations.
• Help establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Take on store responsibilities in the Store Manager's absence.
• Provide knowledge and guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses for profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Keep Store Manager informed about inventory movement and customer trends.
• Maintain high-quality customer service as outlined in manuals.
• Deliver exceptional customer service and support store promotions.
• Promote and sell services and merchandise offered by Hibbett I City Gear.
• Uphold all company policies, procedures, and standards.
• Protect assets and financial information; report potential fraud risk.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team management assist

Self-starter

Attention to detail

Selling merchandise

Job description

R301US Hibbett Retail, Inc. in Jennings, LA is seeking a Manager in Training to support the Store Manager with daily operations and customer service excellence.

You will learn product areas, assist with selling, restocking, merchandising, ordering, and scheduling while upholding company standards. The role involves leading in the Store Manager’s absence, ensuring inventory accuracy and profitability, and delivering extraordinary customer service to acquire and retain customers.