Retail Management Office Assistant

CENTRAL COLLEGE; Pella (IA); On-site; USD 35,000 - 50,000; Full time

Job summary

Central College in Pella, IA is seeking an organized office administrator to manage routine correspondence, records, purchasing, and scheduling for multiple departments.

You will serve as first point of contact for students, employees, families, vendors, and guests; support financial tasks, data entry, reporting, and event coordination within established procedures.

Qualifications

• Must be able to add, subtract, multiply, and divide to include working with decimals and fractions.
• 1 to 3 years of effective experience required

Responsibilities

• Office administration: Manage routine correspondence, maintain departmental records, order office supplies, and organize shared files, forms, and calendars.
• Customer service: Serve as an initial contact for students, employees, families, vendors, and community guests; answer routine questions and direct requests to the appropriate manager.
• Financial support: Prepare invoices, process purchasing paperwork, organize receipts, assist with sales and deposit reconciliation, and track outstanding payments in coordination with the Business Office.
• Reporting and data entry: Compile sales, attendance, meal plan, and expense information; maintain spreadsheets; and prepare routine reports for management review.
• Dining and meal plan support: Assist with meal plan inquiries, account updates, departmental charges, and Big Red Bucks administration within established procedures and access permissions.
• Event Services support: Enter event inquiries, maintain booking information, prepare approved estimates and confirmations, and coordinate administrative details with event staff.
• Retail and cinema support: Assist with purchase orders, inventory records, merchandise information, group booking inquiries, and promotional schedules.
• Communications: Maintain accurate operating hours, service information, menus, and announcements across approved communication channels; coordinate updates with managers and Communications.
• Records and compliance support: Track required vendor documents, agreements, and renewal dates, referring items requiring approval to the appropriate manager.
• Team support: Identify opportunities to improve administrative processes, provide support during peak periods, and model a professional, service-focused approach.

Skills

Arithmetic skills

Job description

Description

• Office administration: Manage routine correspondence, maintain departmental records, order office supplies, and organize shared files, forms, and calendars.
• Customer service: Serve as an initial contact for students, employees, families, vendors, and community guests; answer routine questions and direct requests to the appropriate manager.
• Financial support: Prepare invoices, process purchasing paperwork, organize receipts, assist with sales and deposit reconciliation, and track outstanding payments in coordination with the Business Office.
• Reporting and data entry: Compile sales, attendance, meal plan, and expense information; maintain spreadsheets; and prepare routine reports for management review.
• Dining and meal plan support: Assist with meal plan inquiries, account updates, departmental charges, and Big Red Bucks administration within established procedures and access permissions.
• Event Services support: Enter event inquiries, maintain booking information, prepare approved estimates and confirmations, and coordinate administrative details with event staff.
• Retail and cinema support: Assist with purchase orders, inventory records, merchandise information, group booking inquiries, and promotional schedules.
• Communications: Maintain accurate operating hours, service information, menus, and announcements across approved communication channels; coordinate updates with managers and Communications.
• Records and compliance support: Track required vendor documents, agreements, and renewal dates, referring items requiring approval to the appropriate manager.
• Team support: Identify opportunities to improve administrative processes, provide support during peak periods, and model a professional, service-focused approach.

Central College Brand Expectations:

• Demonstrate a network of caring relationships by showing respect for others, being dependable and promoting cooperation with others in the work environment.
• Be your best self by being accountable for responsibilities, adapting well to change and maintaining the highest standards of business ethics.
• Perform job responsibilities on campus to support the residential college environment.
• Strive to perform as effectively as possible while maintaining a high level of quality and promoting personal growth and development.
• Respect and comply with college rules and policies, including participation in required training courses; report any suspected violations of the Title IX policy to the Title IX Coordinator.

Requirements

• Must be able to add, subtract, multiply, and divide to include working with decimals and fractions.
• 1 to 3 years of effective experience required