Campus Office & Retail Support Specialist

Central; Pella (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Central College in Pella, IA seeks an Office Administrator to handle routine correspondence, records, and calendars while delivering strong customer service to students, employees, families, vendors, and guests.

You will compile reports, manage invoices, assist with meal plans and event bookings, and support retail/cinema operations. A 1–3 year track record in office roles is preferred.

Qualifications

• Must be able to add, subtract, multiply, and divide, including decimals and fractions.
• 1 to 3 years of effective experience required.

Responsibilities

• Office administration: Manage routine correspondence, maintain departmental records, order office supplies, and organize shared files, forms, and calendars.
• Customer service: Serve as initial contact for students, employees, families, vendors, and community guests; answer routine questions and direct requests to the appropriate manager.
• Financial support: Prepare invoices, process purchasing paperwork, organize receipts, assist with sales and deposit reconciliation, and track outstanding payments with Business Office.
• Reporting and data entry: Compile sales, attendance, meal plan, and expense information; maintain spreadsheets; prepare routine reports for management review.
• Dining and meal plan support: Assist with meal plan inquiries, account updates, departmental charges, and Big Red Bucks administration within procedures and access permissions.
• Event Services support: Enter event inquiries, maintain booking information, prepare approved estimates and confirmations, and coordinate administrative details with event staff.
• Retail and cinema support: Assist with purchase orders, inventory records, merchandise information, group booking inquiries, and promotional schedules.
• Communications: Maintain operating hours, service information, menus, and announcements across approved channels; coordinate updates with managers and Communications.
• Records and compliance support: Track required vendor documents, agreements, and renewal dates; refer items needing approval to the appropriate manager.
• Team support: Identify opportunities to improve administrative processes, provide support during peak periods, and model a professional, service-focused approach.

Skills

Office admin

Customer service

Data entry

Records management

Communication

Job description

Central College in Pella, IA seeks an Office Administrator to handle routine correspondence, records, and calendars while delivering strong customer service to students, employees, families, vendors, and guests.

You will compile reports, manage invoices, assist with meal plans and event bookings, and support retail/cinema operations. A 1–3 year track record in office roles is preferred.