Retail Maintenance & Guest Experience Associate

The TJX Companies, Inc.; Goleta (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health coverage

Paid holidays

Life insurance

Job summary

HomeGoods at The TJX Companies, Inc. in Goleta, CA is seeking team members to deliver a highly satisfied customer experience and maintain a clean, organized store. You may be cross-trained to support multiple areas and must adhere to operational, merchandising, and loss prevention standards.

The role emphasizes friendly customer interactions, accurate transactions, and participation in safety and labor compliance. Benefits and a supportive work environment are part of the offering.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Attention to detail

Multitasking

Teamwork

Job description

HomeGoods at The TJX Companies, Inc. in Goleta, CA is seeking team members to deliver a highly satisfied customer experience and maintain a clean, organized store. You may be cross-trained to support multiple areas and must adhere to operational, merchandising, and loss prevention standards.

The role emphasizes friendly customer interactions, accurate transactions, and participation in safety and labor compliance. Benefits and a supportive work environment are part of the offering.