Retail Merchandise & Customer Experience Associate

The TJX Companies, Inc.; San Antonio (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

401(k) match

Health insurance

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. is hiring at HomeGoods in San Antonio. This role focuses on delivering a highly satisfactory customer experience and maintaining a clean, organized store environment. You may be cross-trained to support multiple areas and assist with loss prevention and safety initiatives.

You will engage with customers, promote credit and loyalty programs, and uphold store standards while contributing to a positive team culture with a strong emphasis on diversity and development.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness andmaintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Multi-tasking

Flexibility

Attention to detail

Job description

The TJX Companies, Inc. is hiring at HomeGoods in San Antonio. This role focuses on delivering a highly satisfactory customer experience and maintaining a clean, organized store environment. You may be cross-trained to support multiple areas and assist with loss prevention and safety initiatives.

You will engage with customers, promote credit and loyalty programs, and uphold store standards while contributing to a positive team culture with a strong emphasis on diversity and development.