Retail Loss Prevention Investigator

The TJX Companies, Inc.; Milpitas (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

401(k) match

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. in Milpitas, CA is seeking a Store Loss Prevention representative to complete daily loss prevention tasks and uphold safety programs. You will maintain relations with Store Management, conduct apprehensions, and coordinate with associates on shrink initiatives.

This role requires strong communication, basic computer and time-management skills, and 0–2 years in retail or security. The position offers a competitive hourly wage and benefits package, with potential for growth

Qualifications

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative / analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Completes the daily tasks required for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Conducts apprehensions within established policies and guidelines.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to established shoplifter guidelines and policies.
• Provides timely, courteous and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork in an accurate and timely manner.
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.).
• Coordinates and complete shrink related activities in partnership with Store Management.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.

Skills

Communication skills

Judgment

Basic computer skills

Time management

Investigative / analytical skills

Adaptability

Team collaboration

Retail/security experience 0-2 years

Job description

The TJX Companies, Inc. in Milpitas, CA is seeking a Store Loss Prevention representative to complete daily loss prevention tasks and uphold safety programs. You will maintain relations with Store Management, conduct apprehensions, and coordinate with associates on shrink initiatives.

This role requires strong communication, basic computer and time-management skills, and 0–2 years in retail or security. The position offers a competitive hourly wage and benefits package, with potential for growth