Retail Loss Prevention Investigator

The TJX Companies, Inc.; Opelika (AL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health, dental, vision

Life insurance

Paid holidays/vacation/sick

Scholarship program

Job summary

The TJX Companies, Inc. is seeking a Store Loss Prevention professional to support safety programs and deter theft. You will maintain positive relationships with store management, communicate with associates on shrink initiatives, and participate in investigations under established policies.

You will adhere to guidelines, provide courteous service, and help ensure a safe, compliant work environment while supporting shrink reduction goals across the store network.

Qualifications

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative / analytical skills.
• Ability to respond to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Adheres to established shoplifter guidelines and policies.
• Provides timely, courteous and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork in an accurate and timely manner.
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and participates in legal activities as needed.
• Coordinates and complete shrink related activities in partnership with Store Management.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.

Skills

Customer service

Observation

Communication skills

Team collaboration

Basic computer skills

Flexibility

Retail experience

Security experience

Job description

The TJX Companies, Inc. is seeking a Store Loss Prevention professional to support safety programs and deter theft. You will maintain positive relationships with store management, communicate with associates on shrink initiatives, and participate in investigations under established policies.

You will adhere to guidelines, provide courteous service, and help ensure a safe, compliant work environment while supporting shrink reduction goals across the store network.