Retail Loss Prevention Investigator

The TJX Companies, Inc.; Leominster (MA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health/dental/vision

Paid holidays

Paid vacation

Job summary

The TJX Companies, Inc. in Leominster, MA is hiring for a Store Loss Prevention role. You will complete daily loss prevention and safety tasks, maintain relationships with store management, and conduct apprehen sions within policy guidelines.

You will communicate with associates on damage and shrink initiatives, identify theft, and support store shrink reduction goals. The role requires adaptability, solid judgment, and the ability to work a flexible schedule.

Qualifications

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative / analytical skills.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Completes the daily tasks required for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Conducts apprehensions within established policies and guidelines.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to established shoplifter guidelines and policies.
• Provides timely, courteous and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork in an accurate and timely manner.
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.).
• Coordinates and complete shrink related activities in partnership with Store Management.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.

Skills

Excellent communication

Basic computer skills

Time management

Investigative / analytical

Adaptability

Retail/security experience

Flexible schedule

Job description

The TJX Companies, Inc. in Leominster, MA is hiring for a Store Loss Prevention role. You will complete daily loss prevention and safety tasks, maintain relationships with store management, and conduct apprehen sions within policy guidelines.

You will communicate with associates on damage and shrink initiatives, identify theft, and support store shrink reduction goals. The role requires adaptability, solid judgment, and the ability to work a flexible schedule.