Retail Leadership Trainee: Grow, Lead, Elevate Experience

Internal Job Board; Nashville (TN); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

50% employee discount

Growth from within

Fun store atmosphere

Entrepreneurial spirit

Job summary

Lush North America in Nashville is seeking a Manager in Training at Mall at Green Hills to develop leadership and deliver exceptional customer experiences. You will support the Store Manager, lead on-floor operations, coaching, and sales while embodying Lush leadership practices.

As MIT, you gain exposure to brand values, merchandising, scheduling, and staff development, with growth opportunities as Lush promotes from within.

Qualifications

• 1-3 years managing or supervising in a retail environment.
• Excellent listening and communication skills.
• Excellent analytical, critical thinking and troubleshooting skills.
• Excellent organization and time management skills.
• Strong customer service, supervisory and sales skills.
• Knowledge and interest in skincare, natural beauty and ethical business.
• Ability to work flexible hours including holidays, evenings and weekends.
• Experience with consultation-based customer service models.
• Proficient in Excel, Microsoft Suite and adaptable to other systems.
• Basic HR skills in hiring, scheduling, training and performance management.
• Experience in cross-cultural collaboration and DEIB training.
• Fluency in Spanish, French or other languages.

Responsibilities

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience.
• Building the Brand: educate our customers and staff on brand values and ethical practices.
• Product Passion: increase product knowledge and make informed recommendations.
• Driving Sales: apply business acumen to budgets and reports to achieve profits.
• Lead Fearlessly: support the team on the sales floor and motivate them to reach goals.
• Grow Talent: develop team through coaching and feedback.
• Be Real: communicate needs and adapt to business requirements.
• Live with Purpose: inspire and connect with brand values.
• Recruitment and Selection: assist in staffing and succession planning.
• Staff Development: plan training to improve engagement and performance.

Skills

Communication

Analytical thinking

Organization

Customer service

Supervisory

Flexibility

Tools

Excel

Microsoft Office

Job description

Lush North America in Nashville is seeking a Manager in Training at Mall at Green Hills to develop leadership and deliver exceptional customer experiences. You will support the Store Manager, lead on-floor operations, coaching, and sales while embodying Lush leadership practices.

As MIT, you gain exposure to brand values, merchandising, scheduling, and staff development, with growth opportunities as Lush promotes from within.