Retail Leadership: People Ops & Guest Experience Lead

Six Flags Over Georgia; Austell (GA); On-site; USD 19,000 - 24,000; Full time

Benefits offered by this job

Free tickets for family & friends

Promotion opportunities

Exclusive employee events and perks

Free access to Atlanta area attract./%

Scholarship opportunities

Flexible scheduling

Career building skills

Job summary

Six Flags Over Georgia is seeking a Retail Leadership Team member to oversee operations and personnel at assigned locations. You will supervise Team Members and leads, maintaining a positive environment, and ensuring clear communication across teams and management.

Promotional opportunities, free tickets, and career-building experiences are part of the role, with flexible scheduling and opportunities to advance within the park.

Qualifications

• Must be 17 years of age or older.
• 1 to 2-year of park experience and retail background is a plus.
• High School Diploma or GED.
• Strong analytical skills; ability to effectively identify issues and propose solutions.
• Excellent communication and interpersonal skills and ability to interact effectively with all levels of management.
• Ability to handle registered transactions.
• Previous experience in supervising a team.
• Must be highly organized and able to handle multiple tasks simultaneously.

Responsibilities

• Play a key role in the Training and Development of seasonal staff.
• Ensures proper staffing levels are maintained through proper scheduling and follow-up with the managerial supervisors and full-time staff.
• Carry out disciplinary measures as necessary to ensure that the Retail team follows park policy and procedure each day.
• Responsible for making sure the staff has been properly trained on register procedures and policies.
• Work with Loss Prevention when POS and theft-related issues arise.
• Other duties as assigned by the Retail Full-Time Supervisor and the Retail Manager.
• Responsible for tracking inventory transfers, damages, and other inventory information for Retail.
• Ensure POS procedures to ensure compliance by every staff member.
• Supervise training and daily performance of all employees within the assigned area.
• Ensure compliance with all corporate and park policies and procedures.
• Protect and secure all assets, including equipment and Retail.
• Perform duties including park setup, visual display, and signage.
• Fully execute company Mantra for Friendly, Clean, Fast, Safe Service.

Skills

Strong analytical skills

Excellent communication

Interpersonal skills

Supervising a team

Education

High School Diploma or GED

Job description

Six Flags Over Georgia is seeking a Retail Leadership Team member to oversee operations and personnel at assigned locations. You will supervise Team Members and leads, maintaining a positive environment, and ensuring clear communication across teams and management.

Promotional opportunities, free tickets, and career-building experiences are part of the role, with flexible scheduling and opportunities to advance within the park.