In-Park Revenue & Guest Experience Leader

Six Flags Over Georgia; Austell (GA); Sur place; USD 180 000 - 260 000; Plein temps

Résumé du poste

Six Flags Over Georgia is seeking a visionary executive to lead the In-Park Revenue Division. This senior leader will oversee the financial and operational performance of F&B, Retail & Merchandising, Rentals, Games & Attractions, and Purchasing & Warehouse, while guiding strategic direction to exceed department goals.

You will develop revenue strategies, manage budgets and pricing, drive new product and sponsorship opportunities, lead staffing and training, and maintain guest satisfaction and

Qualifications

• Minimum of six (6) years of progressive experience in theme park management with a strong background in high capacity restaurant and/or multi-unit concessions management.
• Bachelor's degree in Business Administration or related field preferred.
• Demonstrated leadership in driving change relative to the guest and team member experience.
• Strong analytical skills to monitor and analyze market trends and internal performance trends.
• Must possess excellent written and oral communication, mathematics, and interpersonal skills.
• Must possess strong leadership and motivational skills.
• Accounting/financial skills to effectively prepare and monitor financial plans.
• Must possess a valid State Driver's License.

Responsabilités

• Development of strategies and initiatives to maximize the financial & operational performance.
• Oversight of all operational functions related to the safe, efficient, and effective operation of in-park revenue departments; as well as, overseeing the operation of the purchasing department.
• Budgeting and maintenance of department operating expenses, labor, revenue and cost of sales to include accurate monthly financial forecasting.
• Lead the development, rollout, and execution of new product, pricing, promotional strategies & sponsorship opportunities.
• Participate in long range planning for continued net profit growth of in-park revenue departments.
• Maintain guest satisfaction levels as relates to park cleanliness, team member guest service, and efficient operations of every revenue location.
• Ensure Staffing & Training plans provide the support necessary to consistently execute the Service Mantra - Friendly, Clean, Fast, & Safe; while maximizing revenue opportunities.
• Provide guidance, counseling, and development for the in-park revenue management team.
• Monitor guest feedback and provide recommendations to the Park Management team to improve product offering and responsiveness to service objectives.
• Monitor department team member voice survey scores and assist in the development of initiatives to address areas of needed improvement.
• Build effective relationships throughout the Park & Corporate management team to ensure the effective execution of the Park's business plan and ensure company goals are met.
• Maintain and adhere to Six Flags standards and actively enforce all park policies & procedures.
• All other duties as deemed necessary by Senior Management.

Connaissances

Executive leadership

Strategic thinking

Financial analysis

Communication skills

Team development

Formation

Bachelor's degree in Business Administration

Description du poste

Six Flags Over Georgia is seeking a visionary executive to lead the In-Park Revenue Division. This senior leader will oversee the financial and operational performance of F&B, Retail & Merchandising, Rentals, Games & Attractions, and Purchasing & Warehouse, while guiding strategic direction to exceed department goals.

You will develop revenue strategies, manage budgets and pricing, drive new product and sponsorship opportunities, lead staffing and training, and maintain guest satisfaction and