Retail Leadership: Customer Experience & Team Growth

FashionUnited; Wareham (MA); On-site; USD 27,000 - 34,000; Part time

Benefits offered by this job

Discounts on branded products

Bonus programs

401(k) plan

Medical coverage

PTO

Job summary

J.Crew Group (JCG) in Wareham, MA is seeking an Assistant Manager to join the leadership team. You’ll drive profitability through customer connections, coach the sales team, and work with the leadership group to adapt strategies for success and smooth operations.

The role focuses on supporting the Store Director, managing divisions like Visual Merchandising, Operations, HR and Service, ensuring exceptional service, and training staff.

Qualifications

• 1-2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Job description

J.Crew Group (JCG) in Wareham, MA is seeking an Assistant Manager to join the leadership team. You’ll drive profitability through customer connections, coach the sales team, and work with the leadership group to adapt strategies for success and smooth operations.

The role focuses on supporting the Store Director, managing divisions like Visual Merchandising, Operations, HR and Service, ensuring exceptional service, and training staff.