Stylish Retail Assistant Manager - Lead Customer Experience

FashionUnited; Chattanooga (TN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive base pay

Discount on branded products (60%)

PTO & holidays

401(k) plan

Medical coverage

Job summary

J.Crew Group (JCG) is seeking an Assistant Manager to join our leadership team. You will drive profitability through genuine customer connections and brand loyalty, coaching the sales team to peak performance, and collaborating with the leadership team on strategies for business success and smooth operations.

You will own a division such as Visual Merchandising, Operations, HR, Service & Selling, and partner with the Store Director to recruit, train, and develop staff.

Qualifications

• 1–2 years of retail management experience.
• Support brand, customers, and teams.
• Stay up to date with fashion trends.
• Scheduling flexibility including nights, weekends, and holidays.
• Ability to lift at least 40 pounds.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Job description

J.Crew Group (JCG) is seeking an Assistant Manager to join our leadership team. You will drive profitability through genuine customer connections and brand loyalty, coaching the sales team to peak performance, and collaborating with the leadership team on strategies for business success and smooth operations.

You will own a division such as Visual Merchandising, Operations, HR, Service & Selling, and partner with the Store Director to recruit, train, and develop staff.