Assistant Manager - Fashion Retail & Customer Experience

J.Crew Group; Wareham (MA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

60% product discount

401(k) matching

Medical + prescription coverage

Paid time off

Paid holidays

Dental, vision, life insurance

Employee discounts on travel, fitness,

Other perks

Job summary

J.Crew Group in Wareham, MA seeks an Assistant Manager to lead store operations, coach the sales team, and strengthen brand loyalty. You’ll partner with senior leadership to drive profitability while ensuring exceptional customer experiences and smooth daily operations on the sales floor.

You’ll support recruiting, training, and event-driven community engagement, with a focus on teamwork, adaptability, and staying current with fashion trends.

Qualifications

• 1–2 years of retail management experience.
• Passion for brand, customers, and teams.
• Ability to adapt to fashion trends and fast pace.

Responsibilities

• Support leadership to drive profitability.
• Oversee divisions like Visual Merchandising and Operations.
• Recruiting, training, and development when needed.
• Ensure best-in-class customer service.

Skills

Retail management

Customer service

Teamwork

Communication

Job description

J.Crew Group in Wareham, MA seeks an Assistant Manager to lead store operations, coach the sales team, and strengthen brand loyalty. You’ll partner with senior leadership to drive profitability while ensuring exceptional customer experiences and smooth daily operations on the sales floor.

You’ll support recruiting, training, and event-driven community engagement, with a focus on teamwork, adaptability, and staying current with fashion trends.