Retail Assistant Manager: Lead Store & Service

J.Crew Group; Hingham (MA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Discount program

401(k) matching

Medical coverage

PTO with holidays

Bonuses

Lifestyle discounts

Job summary

J.Crew Group in Massachusetts is seeking an Assistant Manager to join the leadership team and drive profitability through authentic customer connections and brand loyalty. You will coach the sales team and collaborate with the leadership group to adapt strategies for success and ensure smooth operational support.

You will help recruit, train, and develop staff, manage store operations and systems, and lead initiatives to exceed goals while delivering best-in-class service.

Qualifications

• 1–2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.

Responsibilities

• Support the Store Director & Associate Store Manager to impact business results.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development.

Skills

Retail management

Customer service

Team leadership

Job description

J.Crew Group in Massachusetts is seeking an Assistant Manager to join the leadership team and drive profitability through authentic customer connections and brand loyalty. You will coach the sales team and collaborate with the leadership group to adapt strategies for success and ensure smooth operational support.

You will help recruit, train, and develop staff, manage store operations and systems, and lead initiatives to exceed goals while delivering best-in-class service.