Retail Leader - Family-Friendly Hours, Great Cause

Goodwill Industries of West Michigan, Inc.; Cedar Springs (MI); On-site; USD 40,000 - 56,000; Full time

Job summary

Goodwill Industries of West Michigan, Inc. in Michigan is seeking a Retail Operations Lead to support store management in daily operations, including merchandise flow, pricing, inventory, and reporting.

The position requires at least one year in retail operations and a high school diploma or equivalent; weekend and holiday availability is expected. You will supervise staff and volunteers, enforce procedures, and uphold safety, security, and customer service standards.

Qualifications

• Minimum of one year experience in retail operations.
• High school diploma or equivalent preferred.

Responsibilities

• Assist store management with the execution of daily operations of a retail store, excluding personnel issues.
• General operations, including acquisition, display, and sale of merchandise to include rotation of goods, pricing, adequate inventory, etc.
• Performing administrative and clerical duties of store operations. Providing sales reports and accurate retail information on a timely basis.
• Overseeing all personnel, clients and volunteers assigned to the retail store.
• Directing training.
• Enforcing store procedures ad GIWM policies on a day-to-day basis.
• Ensuring grounds and building are properly maintained. Reporting need for repairs and recommending replacement as necessary.
• Enhancing security and loss prevention.
• Ensuring safety compliance for all OSHA/MIOSHA requirements, and GIWM safety regulations are adhered to.
• Performjob functions of a Lead Cashier, Retail Associate, as required.

Skills

Retail operations

Customer service

Team supervision

Inventory control

Loss prevention

Education

High school diploma or equivalent

Job description

Goodwill Industries of West Michigan, Inc. in Michigan is seeking a Retail Operations Lead to support store management in daily operations, including merchandise flow, pricing, inventory, and reporting.

The position requires at least one year in retail operations and a high school diploma or equivalent; weekend and holiday availability is expected. You will supervise staff and volunteers, enforce procedures, and uphold safety, security, and customer service standards.