Retail Lead & Keyholder — Assistant Manager

Shoe Carnival, Inc.; Huntsville (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Shoe Station in Huntsville, AL is seeking an Assistant Store Manager to oversee daily store operations and support the team. This full-time role acts as a key holder, leads by example, and helps maintain a customer-first store environment.

The role requires strong leadership, excellent communication, and a minimum of 2 years in retail or customer service, with supervisory experience a plus. Availability includes nights, weekends, and holidays.

Qualifications

• 2+ years in retail or customer service
• Previous supervisory experience is a plus
• Must be able to complete Key Carrier Certification within 60 days
• Flexible availability including nights, weekends, and holidays

Responsibilities

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

Skills

Leadership

Communication

Customer Service

Team Supervision

Key Holder

Job description

Shoe Station in Huntsville, AL is seeking an Assistant Store Manager to oversee daily store operations and support the team. This full-time role acts as a key holder, leads by example, and helps maintain a customer-first store environment.

The role requires strong leadership, excellent communication, and a minimum of 2 years in retail or customer service, with supervisory experience a plus. Availability includes nights, weekends, and holidays.