Store Leadership Assistant — People, Service & Sales

Shoe Carnival, Inc.; Mobile (AL); On-site; USD 34,000 - 42,000; Full time

Job summary

Shoe Station in Mobile, AL is seeking an Assistant Store Manager to help oversee daily store operations and support the team in a full-time role. You’ll act as a key holder, lead by example, and foster a customer-first, energetic environment.

Responsibilities include opening/closing, driving sales goals, leading service, training associates, delegating tasks, visual merchandising, cash handling, and loss prevention adherence. Must be 18+ and flexible.

Qualifications

• At least 2 years of retail or customer service experience.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.
• Minimum age of 18 due to keyholder responsibilities.
• Physical ability to stand, walk, and lift up to 25 lbs.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Customer service

Communication

Supervisory experience

Key Carrier Certification

Flexible availability

Job description

Shoe Station in Mobile, AL is seeking an Assistant Store Manager to help oversee daily store operations and support the team in a full-time role. You’ll act as a key holder, lead by example, and foster a customer-first, energetic environment.

Responsibilities include opening/closing, driving sales goals, leading service, training associates, delegating tasks, visual merchandising, cash handling, and loss prevention adherence. Must be 18+ and flexible.