Retail Lead: Flexible Hours & Benefits

Amazon; Houston (TX); Presencial; USD 21.000 - 29.000; Jornada completa

Descripción de la vacante

Amazon is seeking a Retail Lead Associate in Houston, TX. The role focuses on customer engagement, floor leadership, and smooth in-store operations, with an emphasis on customer obsession and team collaboration.

Pay starts at 18.05 USD per hour and includes available benefits. Candidates should be ready to work flexible hours, including nights, weekends, and holidays, with physical requirements as listed.

Formación

• High school diploma or equivalent.
• Must be 18 years of age or older.
• 1+ years retail or customer-facing experience, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience.

Responsabilidades

• Interact with customers using engagement strategies and model desired behavior.
• Use inventory systems to scan, process, and count product.
• Provide peer-to-peer feedback and assist peers with customer issues when appropriate.
• Contribute to continuous improvement of the customer experience and operations by developing best practices.
• Identify barriers and trends affecting the customer and associate experience; support the manager in building site culture.
• Work with a manager to maintain safety and quality standards on site.
• Work in a fast-changing and ambiguous environment.
• Perform additional duties as assigned.
• Work flexible hours including nights, weekends, and holidays.
• Lift up to 49 pounds and stand for shifts up to 12 hours; frequently push, pull, squat, bend, reach, and climb stairs.

Educación

High school diploma or equivalent

Descripción del empleo

Amazon is seeking a Retail Lead Associate in Houston, TX. The role focuses on customer engagement, floor leadership, and smooth in-store operations, with an emphasis on customer obsession and team collaboration.

Pay starts at 18.05 USD per hour and includes available benefits. Candidates should be ready to work flexible hours, including nights, weekends, and holidays, with physical requirements as listed.