Retail Lead: Customer Experience & Team Growth

boottbarnext; South Dakota; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly rate

Merchandise discount

Paid Time Off

Medical, Dental, Vision

401(k) with matching

Flexible schedules

Growth opportunities

Job summary

Boot Barn is seeking a Key Holder to help create an exceptional in-store experience and support store leadership in achieving sales goals. You will develop product knowledge, assist with merchandising, and drive customer satisfaction.

Ideal candidates have 1–2 years of retail experience and strong communication skills, with flexibility for nights, weekends, and holidays. A focus on teamwork and leadership will help you grow with Boot Barn.

Qualifications

• 1–2 years of retail sales experience.
• Demonstrates leadership and communication skills.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Foster a service and selling culture; exceed expectations to build customer relationships.
• Become an expert in product categories and communicate features/benefits to customers.
• Meet sales goals (UPT, ADT, add-ons) and maintain floor stock and merchandising.

Skills

Retail sales

Leadership

Customer service

Communication

Job description

Boot Barn is seeking a Key Holder to help create an exceptional in-store experience and support store leadership in achieving sales goals. You will develop product knowledge, assist with merchandising, and drive customer satisfaction.

Ideal candidates have 1–2 years of retail experience and strong communication skills, with flexibility for nights, weekends, and holidays. A focus on teamwork and leadership will help you grow with Boot Barn.