Retail Lead Associate — Fast-Paced Store Leader

Goodwill Industries of Northwest NC; Sylva (NC); On-site; USD 19,000 - 27,000; Full time

Job summary

Goodwill Industries of Northwest North Carolina in Sylva, NC is seeking a Lead Associate to provide store leadership in the absence of the Store Manager. Join a mission-driven team in a fast-paced retail environment.

You will play a key role in cash handling, customer service, donation processing, and merchandising tasks while maintaining store records and ensuring smooth daily operations. Strong integrity and teamwork are essential for success.

Qualifications

• High School Diploma or equivalent preferred.
• Lead or supervisory experience required.
• Ability to lift up to 50 pounds when receiving donations and stocking areas.

Responsibilities

• Closes store, reconciles cash with daily sales reports and secures facility for night shift.
• Prepares and maintains records of store operations including daily sales reports, cash deposits and opening/closing reports; conducts inspections when necessary.
• Cash register and customer service responsibilities.
• Receiving, pricing and stocking donations; receivers may lift up to 50 pounds and frequently 10–35 pounds.
• Hanging, inspecting and tagging textiles and clothing in a production-style setting.

Skills

Store leadership

Cash handling

Customer service

Supervisory experience

Inventory management

Education

High School Diploma or equivalent

Job description

Goodwill Industries of Northwest North Carolina in Sylva, NC is seeking a Lead Associate to provide store leadership in the absence of the Store Manager. Join a mission-driven team in a fast-paced retail environment.

You will play a key role in cash handling, customer service, donation processing, and merchandising tasks while maintaining store records and ensuring smooth daily operations. Strong integrity and teamwork are essential for success.