Keyholder & Customer Experience Leader

FashionUnited; New York (NY); On-site; USD 22,041 - 29,811; Full time

Job summary

Wolverine Worldwide is seeking a dependable Key Holder to deliver exceptional customer service, drive sales, and help create a welcoming shopping environment in our New York store. You will open and close the store, supervise Sales Associates, operate the POS, handle cash and payments, monitor inventory, and uphold security and loss-prevention standards.

A minimum 6 months' Key Holder experience, flexible schedule including mornings, evenings, weekends and holidays, and a passion for our brands

Qualifications

• High School diploma or equivalent
• Demonstrated retail sales success
• Minimum 6 months experience as key holder, opening and closing store
• Flexible schedule and availability to work mornings, evenings, weekends and holidays
• Passion for our brands and brand lifestyles

Responsibilities

• Creating amazing experiences for our customers
• Achieving sales goals and performance metrics
• Following best in class operational & presentation standards
• Supervising others
• Working together as a team
• Performing duties consistent with the Company’s AAP/EEO goals and policies
• Performing other duties as required/assigned by manager

Skills

Customer service oriented

Team leadership

Sales driven

Operational standards

Policy compliance

Education

High school diploma or equivalent

Tools

POS system

Cash handling

Job description

Wolverine Worldwide is seeking a dependable Key Holder to deliver exceptional customer service, drive sales, and help create a welcoming shopping environment in our New York store. You will open and close the store, supervise Sales Associates, operate the POS, handle cash and payments, monitor inventory, and uphold security and loss-prevention standards.

A minimum 6 months' Key Holder experience, flexible schedule including mornings, evenings, weekends and holidays, and a passion for our brands