Part-Time Retail Keyholder — Lead with Customer Experience

WOLVERINE WORLDWIDE INC; Chandler (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Wolverine Worldwide, Inc. is a global marketer of branded footwear, apparel, and accessories. We are seeking a reliable, service‑oriented store associate who will support the team and act as the go‑to person in the absence of the Store Manager.

You will model calm under pressure, share product knowledge, and create amazing customer experiences. You will drive sales, help with stock and merchandising, ensure store cleanliness, and maintain health and safety standards.

Qualifications

• Demonstrated retail sales success.
• Experience in a customer-facing role; supervisory experience preferred.
• Flexible and adaptable in a fast-paced environment.
• Flexible schedule including mornings, evenings, weekends, and holidays.
• Passion for our brands and brand lifestyles.

Responsibilities

• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales goals and performance metrics & driving the store’s success, by being an ambassador and supporting in local marketing effort.
• Performing other duties as required/assigned by manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.

Skills

Retail sales

Customer-facing

Supervisory experience

Flexible schedule

Brand passion

Education

High School diploma or equivalent

Job description

Wolverine Worldwide, Inc. is a global marketer of branded footwear, apparel, and accessories. We are seeking a reliable, service‑oriented store associate who will support the team and act as the go‑to person in the absence of the Store Manager.

You will model calm under pressure, share product knowledge, and create amazing customer experiences. You will drive sales, help with stock and merchandising, ensure store cleanliness, and maintain health and safety standards.