Retail Keyholder: Elevate Guest Experience & Sales

oxford; Orlando (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Lilly Pulitzer is seeking a part-time Keyholder to assist with daily store operations in our Orlando location. The role focuses on sales, client experience, and safeguarding assets in a fast-paced retail environment.

Responsibilities include understanding Lilly Pulitzer concepts, maintaining visuals, supporting the sales team, and collaborating with management to resolve client issues while delivering exceptional service.

Qualifications

• Prior supervisory experience in the fashion or retail industry preferred.
• Ability to effectively communicate with clients, colleagues, and management.
• Excellent problem solving and decision-making skills.
• Proficiency in Microsoft & Apple technology.
• Ability to multi-task in a fast-paced environment.
• Prior knowledge of XStore and Tulip a plus.
• Must be able to lift up to 20 pounds.
• Ability to be on your feet and maneuver around the store during shift hours.

Responsibilities

• Understand the overall concept of Lilly Pulitzer, including the lifestyle, the client, the merchandise, and the heritage.
• Understand and embrace the Core Values and Core Leadership Qualities set forth by Lilly Pulitzer.
• Drive sales goals by providing exceptional client experience and supporting sales team by actively focusing on clients.
• Demonstrate Lilly Pulitzer selling culture and ensure client experience.
• Maintain accuracy in cash transaction management according to operating procedures.
• Responsible for the opening and closing of the retail store.
• Act as an elevated team member, exercising decision-making and multitasking capabilities while prioritizing service.
• Positively resolve client-related issues as they arise or elevate to store management, when necessary.
• Provide continuous feedback to store management team on store selling opportunities and successes.
• Maintain the Lilly Pulitzer’s visual and operational standards as set by the Visual and Retail Operations teams.
• Safeguard the assets of the store.

Skills

Communication

Sales-driven

Team leadership

Cash handling

Multi-tasking

XStore knowledge

Tulip knowledge

Stamina

Microsoft Office

Apple devices

Tools

Microsoft Office

Apple devices

Job description

Lilly Pulitzer is seeking a part-time Keyholder to assist with daily store operations in our Orlando location. The role focuses on sales, client experience, and safeguarding assets in a fast-paced retail environment.

Responsibilities include understanding Lilly Pulitzer concepts, maintaining visuals, supporting the sales team, and collaborating with management to resolve client issues while delivering exceptional service.