Retail Key Holder: Lead Floor, Elevate Customer Experience

Page Mechanical Group, Inc.; Chicago, Northern (IL, KY); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Company Health Benefits

Generous clothing discount and apparel

Bonus Incentive Program

401(k) plan with Company matching

Job summary

Rhone Apparel, Inc. is seeking a Retail Key Holder in Chicago to lead floor operations, mentor team members and ensure a superior customer experience. You will open/close the store, drive sales, and uphold Rhone's values and visual standards.

The role requires flexible scheduling, a passion for fitness, and a commitment to exceptional service. Benefits include health coverage, clothing discounts, and a 401(k) plan with company matching.

Qualifications

• Experience in delivering excellent customer service.
• Strong communication and relationship-building abilities.
• Ability to manage multiple tasks in a fast-paced retail environment.
• Willingness to learn Rhone products and procedures.

Responsibilities

• Lead on-floor operations and customer service questions.
• Mentor team members and model exceptional service.
• Provide real-time feedback and recognition to staff.
• Foster a productive employee culture on shift.
• Gather feedback from customers and team for improvements.
• Maintain store presentation and omni-channel processes.

Skills

Customer service

Interpersonal skills

Organizational skills

Time management

Multitasking

Positive attitude

Job description

Rhone Apparel, Inc. is seeking a Retail Key Holder in Chicago to lead floor operations, mentor team members and ensure a superior customer experience. You will open/close the store, drive sales, and uphold Rhone's values and visual standards.

The role requires flexible scheduling, a passion for fitness, and a commitment to exceptional service. Benefits include health coverage, clothing discounts, and a 401(k) plan with company matching.