Retail Key Holder: Open/Close Lead & Drive Sales

Gopuff Becomes First Instant Commerce Company; Scottsdale (AZ); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount

Vacation and Sick Time

EAP through AllOne Health

Job summary

BevMo! by Gopuff is seeking a Key Holder to join our Retail Operations team in Scottsdale, AZ. This role opens and closes the store, supports staff in high-volume periods, trains new employees, and ensures excellent customer service while driving sales.

You will greet customers, advise on products, manage inventory tasks, and handle cash operations with accuracy. This position requires leadership experience and a focus on loss prevention and store standards.

Qualifications

• 1+ years leadership in retail, grocery, military, restaurant or equivalent.
• Basic math skills and proficiency in cash handling.
• Team-oriented mentality.
• Ability to lift up to 49 pounds.

Responsibilities

• Open and close the store and support the absence of management.
• Greet customers, inform them about products and services, build rapport.
• Assist with high-volume periods and supervise new employees as needed.
• Maintain knowledge of in-house products to recommend to customers.
• Assist with inventory tasks such as restocking and counts, and identify discrepancies.
• Process cash transactions accurately, including tills and deposits.
• Operate scanners, registers and other electronics.
• Enforce age verification policies and provide receipts.
• Process refunds and exchanges.
• Monitor floor for theft; enforce security procedures.
• Maintain store cleanliness in sales floor, stock room, lockers and bathrooms.
• Train new employees on procedures, product knowledge, and customer service standards.

Skills

Leadership experience

Cash handling

Teamwork

Mobility

Education

High School Diploma

Job description

BevMo! by Gopuff is seeking a Key Holder to join our Retail Operations team in Scottsdale, AZ. This role opens and closes the store, supports staff in high-volume periods, trains new employees, and ensures excellent customer service while driving sales.

You will greet customers, advise on products, manage inventory tasks, and handle cash operations with accuracy. This position requires leadership experience and a focus on loss prevention and store standards.