Retail Key Holder — Lead Store Ops & Guest Experience

Perry Ellis International; San Marcos (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Accumulated personal/sick time off

401(k) plan

Monthly sales incentives

Clothing Allowance

Holiday Pay

Job summary

Perry Ellis International is seeking a Supervisor Key Holder to support store operations in San Marcos, TX. You will help manage a sales team, maintain visual standards, and ensure a superior customer experience. The role requires energy, reliability, and a focus on achieving daily goals.

You will collaborate with leadership on staffing, training, and execution of promotions while upholding company policies. This position offers a path to higher responsibility in a fast-paced retail environment.

Qualifications

• Energetic and positive attitude.
• 1-2 years of retail experience.
• Flexible availability; reliable transportation.
• Strong verbal and written skills.
• Strong interpersonal communication and customer service skills.
• Customer service-oriented with a friendly, outgoing demeanor.
• Must be able to move and/or lift up to 25 pounds.

Responsibilities

• Provide exceptional customer service and serve as a role model for staff.
• Maintain store appearance and ensure visual standards are met.
• Support Store Manager with staffing, sales initiatives, and training.
• Communicate store performance and inventory opportunities to leadership.
• Assist with pricing strategies and merchandise set up per guidelines.
• Collaborate with team to achieve sales goals and customer satisfaction.

Skills

Customer service

Team leadership

Visual merchandising

Sales goals

Loss prevention

Education

High school degree

Job description

Perry Ellis International is seeking a Supervisor Key Holder to support store operations in San Marcos, TX. You will help manage a sales team, maintain visual standards, and ensure a superior customer experience. The role requires energy, reliability, and a focus on achieving daily goals.

You will collaborate with leadership on staffing, training, and execution of promotions while upholding company policies. This position offers a path to higher responsibility in a fast-paced retail environment.