Retail Key Holder: Lead Store Ops & Guest Experience

Perry Ellis International - Retail; Tampa (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Clothing Allowance

401(k) plan

Monthly sales incentives

Holiday Pay

Accumulated personal/sick time off

Job summary

Perry Ellis International, Inc. is seeking a Supervisor Key Holder to support store operations, sales management, and training of sales associates. The role ensures the store replenishment, marketing changes, and adherence to company directives.

This position works to achieve efficiency and customer satisfaction across the store. The role requires 1-2 years of retail experience, strong interpersonal and customer service skills, and the ability to lift up to 25 pounds.

Qualifications

• 1-2 years of retail experience.
• Strong interpersonal communication and customer service skills.
• Must be able to move and/or lift to 25 pounds.

Responsibilities

• Prioritizes workflow through planning and time management.
• Supports staffing levels based on business trends and payroll guidelines.
• Maintains store policies, procedures and operations.
• Assists Store Manager with store upkeep, appearance and cleanliness.
• Communicates effectively in writing and verbally.
• Reports loss prevention incidents to Store Manager and LP Manager.
• Motivates and supervises staff members.

Skills

Retail experience

Interpersonal communication

Customer service

Positive attitude

Education

High school degree

Job description

Perry Ellis International, Inc. is seeking a Supervisor Key Holder to support store operations, sales management, and training of sales associates. The role ensures the store replenishment, marketing changes, and adherence to company directives.

This position works to achieve efficiency and customer satisfaction across the store. The role requires 1-2 years of retail experience, strong interpersonal and customer service skills, and the ability to lift up to 25 pounds.