Retail Key Holder: Lead Store Operations & Service

Perry Ellis International; Round Rock (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Accumulated personal/sick time off

401(k) plan

Monthly sales incentives

Clothing Allowance

Holiday Pay

Job summary

Perry Ellis International is seeking a Supervisor Key Holder to support the Store Manager in daily operations and sales management. You will help the team meet goals, replenish stock, and execute promotions while ensuring an exceptional customer experience.

The role requires 1–2 years of retail experience, strong communication and people skills, and the ability to lift up to 25 pounds. Benefits include employee discounts and more.

Qualifications

• Energetic and positive attitude.
• 1–2 years of retail experience.
• Flexible availability; reliable transportation.
• Strong verbal and written skills.
• Strong interpersonal communication and customer service skills.
• Customer service-oriented (outgoing, friendly, and personable).
• Must be able to move and/or lift to 25 pounds.

Responsibilities

• Function as a role model, prioritising customers.
• Achieve excellent scores on secret shopper reports.
• Maintain store appearance and visual standards.
• Understand sales plans and contribute to results.
• Promote merchandise and share product knowledge with customers.
• Support store strategy alignment with corporate and district initiatives.
• Monitor inventories and analyze trends.
• Assist with staffing and payroll guidelines.
• Communicate loss prevention occurrences and support staff motivation.

Skills

Strong verbal & written communication

Customer service orientation

Interpersonal communication

Retail experience 1–2 years

Flexible availability

Energetic and positive attitude

Education

High school degree

Job description

Perry Ellis International is seeking a Supervisor Key Holder to support the Store Manager in daily operations and sales management. You will help the team meet goals, replenish stock, and execute promotions while ensuring an exceptional customer experience.

The role requires 1–2 years of retail experience, strong communication and people skills, and the ability to lift up to 25 pounds. Benefits include employee discounts and more.