Retail Key Holder: Lead Customer Experience & Ops

Perry Ellis International; Tulsa (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount

Accumulated personal/sick time off

401(k) plan

Monthly sales incentives

Clothing Allowance

Holiday Pay

Job summary

Perry Ellis International is seeking a Supervisor Key Holder to support Store Manager in daily operations and sales management. You will help ensure customer satisfaction, execute promotions, manage replenishment, and train sales associates.

This role emphasizes leadership, effective communication, and adherence to company policies while maintaining visual standards and a welcoming, high-energy store environment.

Qualifications

• Energetic and positive attitude.
• 1–2 years of retail experience.
• Flexible availability; reliable transportation.
• Strong verbal and written skills.
• Strong interpersonal communication and customer service skills.
• Customer service-oriented and personable.
• Must be able to move and/or lift to 25 pounds.
• High school degree.

Responsibilities

• Support the Store Manager in daily operations and sales management.
• Ensure the sales team meets goals of efficiency and customer satisfaction.
• Assist with replenishment, promotions, and training of sales associates.
• Maintain store appearance and compliance with company policies.
• Communicate effectively with team and leadership to drive results.

Skills

Energetic attitude

Retail experience

Customer service

Verbal and written skills

Interpersonal communication

Education

High school diploma

Job description

Perry Ellis International is seeking a Supervisor Key Holder to support Store Manager in daily operations and sales management. You will help ensure customer satisfaction, execute promotions, manage replenishment, and train sales associates.

This role emphasizes leadership, effective communication, and adherence to company policies while maintaining visual standards and a welcoming, high-energy store environment.