Retail Key Holder: Customer Experience & Team Leader

Perry Ellis International - Distribution; Estero (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Accumulated personal/sick time off

401(k) plan

Monthly sales incentives

Clothing Allowance

Holiday Pay

Job summary

Perry Ellis International is seeking a Supervisor Key Holder to assist Store Manager with daily operations and sales goals in a retail environment. The role emphasizes customer service, staff supervision, and execution of company directives on marketing and merchandising.

The ideal candidate has 1-2 years of retail experience, strong communication skills, and a positive, energetic attitude. This on-site position offers growth through structured training and incentives.

Qualifications

• Energetic and positive attitude.
• Strong verbal and written communication skills.
• Excellent interpersonal and customer service abilities.
• Flexibility and reliability with transportation.

Responsibilities

• Support Store Manager in operations and sales management.
• Ensure staff meets goals of efficiency and customer satisfaction.
• Maintain replenishment, marketing changes and training.
• Model customer-first behavior and respond to customer needs.
• Analyze reports and contribute to store strategy execution.
• Direct and motivate staff while managing conflicts.

Skills

Retail experience

Verbal communication

Written communication

Interpersonal skills

Customer service

Education

High school diploma

Job description

Perry Ellis International is seeking a Supervisor Key Holder to assist Store Manager with daily operations and sales goals in a retail environment. The role emphasizes customer service, staff supervision, and execution of company directives on marketing and merchandising.

The ideal candidate has 1-2 years of retail experience, strong communication skills, and a positive, energetic attitude. This on-site position offers growth through structured training and incentives.